Chutian Telecom Power Equipment Co., Ltd. is committed to providing customers with comprehensive and professional consulting and solutions in the pre-sales stage.

Professional consulting: Our pre-sales team has extensive industry experience and expertise to provide personalized consulting and advice based on the specific needs of our customers. Whether it is product selection, technical solutions or cost budget, we will give the most reasonable and economical suggestions.

Technical support: We have a strong technical team that can provide technical support and solutions to customers. In the pre-sales stage, we will provide detailed technical solutions and product introductions according to customer needs to ensure that customers can fully understand the performance, characteristics and application scenarios of the product.

Sample provision: In order to facilitate customers to better understand our products, we will provide samples according to customer needs. Customers can more intuitively understand the quality and performance of products through actual observation and use.

In the sales process, Chutian Telecom Power Equipment Co., Ltd. always pays attention to customer needs and provides considerate and thoughtful sales services.

Order tracking: We will track customers' orders in real time to ensure that orders can be completed on time and according to quality. At the same time, we will communicate the order progress with customers in time so that customers can know the order status at any time.

Logistics and distribution: We have established long-term cooperative relations with many logistics companies to provide customers with fast and safe logistics and distribution services. We will choose the appropriate logistics mode and transportation route according to the customer's needs and actual situation to ensure that the products can be delivered to the customers safely and on time.

Installation and commissioning: For products that need to be installed and debugged, we will send professional technicians to the site for installation and commissioning. We will ensure that the product can operate normally and provide customers with detailed operation and maintenance guidance.

Chutian Telecom Power Equipment Co., Ltd. attaches great importance to after-sales service, we are committed to providing customers with continuous and efficient support and protection.

Product maintenance: Our after-sales service team has professional maintenance skills and can quickly respond to customer maintenance needs. Whether it is a product failure or a use problem, we will deal with it in time to ensure that customers can use the product normally.

Return and exchange service: If customers encounter product quality problems or dissatisfaction during the purchase process, we can provide return and exchange services. We will be based on the specific circumstances of the customer, to develop a reasonable return program to ensure that the interests of customers are protected.

Regular return visits: We will regularly return visits to customers to understand the use of products and customer satisfaction. Through customer feedback and suggestions, we can continuously improve our products and services and increase customer satisfaction and loyalty.